The prices quoted in the offer/order confirmations are in EUR excl. VAT, freight, packaging, customs duties and other charges. Prices are subject to price adjustments in the form of currency changes and material price increases.
Delivery time is 1-3 days if the item is in stock - depending on the customers location. If the item is not in stock, a later delivery time will be specified in the order confirmation. Subject to availability and delayed delivery from supplier to Nordic Filtration. Delivery is with Blue water or DSV according to INCOTERMS EXW (Ex Works).
When the product is returned and withdrawal, this can only occur if the product is returned in the same condition and quantity as received. Fort allowance claims will be void if the item is used, where it is quite obvious that the use reduces the selling price significantly.
1 year warranty is provided on products purchased from Nordic Filtration. If the product against expectations breaks during the warranty period, we must be contacted and we will decide whether it should be sent to us and if we will repair it free of charge at our own or the manufacturer's workshop.
Damage to the product caused by operating errors, handling errors, modifications or gross misuse by the user are not covered by the warranty. To the extent Nordic Filtration might be liable, the liability is limited to the direct losses and therefore do not include indirect losses such as lost wages, transport costs, losses, installation costs, etc.
We sell to businesses (B2B) and there is therefore no right of withdrawal.
All products returned to Nordic Filtration must be securely wrapped. Nordic Filtration recommend that the product is returned via Blue Water or DSV. It set off a charge of 15% of the price on the product.
Nordic Filtration can only be held liable for damage that occurred on the goods or services provided by us, if it can be proved that the damage resulted from an error made by Nordic Filtration including our employees. Nordic Filtration is not responsible for loss of profits or other consequential losses incurred by purchaser or third parties. To the extent that we may incur liability to third parties, the customer is obligated to keep Nordic Filtration harm free. Refer to the section. 36 in NL 92.
Re. NL 92 and disputesIn addition, as general conditions apply under NL 92 in Denmark, Finland, Norway and Sweden. In case the above is not adequate, except if NL 92 is expressly waived. For the legal relationship between the customer and Nordic Filtration Danish law is to be applied. Jurisdiction in disputes between the customer and Nordic Filtration is the Maritime and Commercial Court in Copenhagen.
Damage to product caused by operating errors, handling errors, modifications or gross misuse by the user are not covered by the warranty. To the extent Nordic Filtration might be liable, the liability is limited to the direct losses and therefore do not include indirect losses such as lost wages, transport costs, losses, installation costs.
Personal Data Policy
We need the following information when you shop with us:
Name, address, phone no. and email address.
We register and pass on the personal data that is necessary to be able to deliver the goods to you.
The personal information is registered with Filter-online & Nordic Filtration ApS and stored for five years, after which the information is deleted.
We also collaborate with a number of other companies that store and process data. The companies only process information on our behalf and may not use it for their own purposes.
We only work with data processors in the EU or in countries that can provide your information with sufficient protection.
The data controller at nordicfiltration.com is Filter-online & Nordic Filtration ApS.
You have the right to be informed about which information we process about you.
If you believe that the information is inaccurate, you have the right to have it corrected. In some cases, we are obliged to delete your personal data if you ask for it. It can, for example, be if your data is no longer necessary in relation to the purpose for which we were to use it. You can also contact us if you believe that your personal data is being processed in violation of the law. You can write to us at: info@nordicfiltration.com.
Cookies
The website uses "cookies", which are text files that are saved on your computer, mobile etc. accordingly for the purpose of recognizing it, remembering settings, performing statistics and targeting ads. Cookies cannot contain harmful code such as virus. It is possible to delete or block cookies.
If you delete or block cookies, content may become less relevant to you and appear more frequently. You may also risk that the website does not function optimally and that there is content that you cannot access.
The website contains cookies from third parties, which to varying extents may include:
Google - Analytics
Paypal – Payment gateway
Epay/Bambora - Payment Gateway
Dansk
Norsk
Svenska
United Kingdom